We are the direct manufacture factory, located in Zhejiang and Shanghai.
OEM, ODM, and customized with special requirements.
Please contact the sales manager responsible for your region, contact details can be found here [email protected]
Different countries and regions have different requirements,please contact [email protected] for details.
Prior right to get new product samples, advertise marketing, on-site technical support, and please contact [email protected] for details.
We can participate in the production of tenders and provide technical parameters of related products.
Our products comply with IEC standard, Rohs and other regulations.
We have CE ,CB,SEMKO,KEMAR,TUV,SAA, ETC. certificates.
Certificates are available upon request. and a detailed list of product certifications can be found here:https://www.ebasee.com/certificates/
Sample order has no MOQ required.
Ordered products must be packed in full carton.
It will be delivered within 35 days after confirmed order.
We can provide samples for free, but the sample amount must not exceed the company's specified range. The freight cost should be paid by clients except for special projects.
Our standard payment terms.
30% deposit by T/T within 7 days after date of s/c, 70% balance before shipping.
L/C at sight.
For another options, please discuss with your account manager or sales manager.
We offer 48 months warranty and full lifespan aftersales service, you also can choose extended warranty period.
There is discount according to big quantity order. Please confirm with us.
Our customer service online time is at 8:30-12:00AM, 1:30~6:00PM (UTC+8 TIME), if not online, please leave a message on whatsapp +8615821181461, and note the contact information, we will contact you as soon as possible when we receive your information.
Warranty claim requires a photo of the tracking no. (you could find the tracking no. on the product), a picture or video demonstrating the problem, sc number, and a description of the problem.
you can fill in our customer complaint form, then email all those information to us. upon receiving the email, we will start immediately to resolve the problem.