In the photovoltaic industry, reliable DC protection components are only one part of a successful project.Equally important is professional technical support during installation, especially when challenges occur on site.

Recently, one of our partners in Peru—a local distributor—selected EBASEE DC modular components for their PV business. The products were supplied to several local solar project contractors and used in real on-site installations.

Project Background

Customer type: Local distributor
End users: PV project contractors and installers
Application: Solar PV DC protection system

Products supplied:

DC Miniature Circuit Breakers (DC MCB)

DC Surge Protection Devices (DC SPD)

DC Fuses

MC4 connectors

These components were mainly used in DC combiner boxes and PV distribution systems.

Challenge During Installation

During the installation phase, some project contractors encountered wiring and connection issues related to DC system configuration.

Although the products met project requirements, the installers needed:

Clear DC wiring guidance
Confirmation of correct connection methods
Support to avoid installation errors that could affect system safety or performance
In PV projects, even small wiring mistakes can lead to system instability, safety risks, or delays.

EBASEE Solution: More Than Just Products

After receiving feedback from our distributor, EBASEE engineers quickly stepped in to support the project.

We provided:

Detailed technical wiring diagrams
Clear explanations of correct DC connection logic
Practical installation guidance tailored to the actual project scenario
Through direct technical assistance, we helped the end users:
Correctly complete on-site wiring
Reduce troubleshooting time
Ensure system safety and compliance
Results and Customer Feedback

With EBASEE’s engineering support:

Installation issues were resolved smoothly
PV projects continued without delays
End users gained more confidence in using EBASEE DC products

Our distributor also shared positive feedback, highlighting not only the product quality, but especially the fast and professional technical response from EBASEE.

Why Partners Choose EBASEE

This case once again proves that EBASEE is not only a DC component supplier, but also a long-term technical partner for distributors and PV projects.

✔ Reliable DC protection products
✔ Professional engineering support
✔ Fast response to real installation challenges
✔ Support across the entire supply chain

Whether for distributors or PV project contractors, EBASEE helps ensure that solar systems are installed safely, correctly, and efficiently.